Insurers are subject to numerous security and information policy regulations. Wiretap ensures compliance, while also protecting your customers’ faith in your ability as an insurer, agent or broker to properly protect their private information.

Wiretap helps your organization stay compliant with internal and external regulatory compliance issues and associations:

Massachusetts 201 CMR 17 (aka Mass Data Protection Law)

Wiretap can be a component of the plan written to protect information. Wiretap prevents fraud and identity threats on ESN's through keywords, and preset policies that prevent malicious files.

Sarbanes Oxley Act

Wiretap is able to compile and organize information coherently, and maintain records of conversations and transactions over ESNs to ensure privacy and avoid potential fraud.


Wiretap policies can help ensure customer information is protected under the European Union’s General Data Protection Regulation (GDPR) act.

Children's Online Privacy Protection Act

Wiretap is able to monitor topics that are discussed within ESN's to ensure that any unwanted disclosures would be flagged and immediately deleted to ensure compliance.

Fair and Accurate Credit Transaction Act (FACTA)

Wiretap is able to safeguard against the sharing of sensitive/private information, as well as delete unwanted or hazardous files.

California Senate Bill 1386 (CA SB 1386)

Wiretap provides added protection against identity theft through tracking and monitoring conversations and deleting private information shared through ESNs.


Wiretap’s Records Retention module can help with e-discovery; gathering data for use as evidence in a civil or criminal legal cases.